Privacy Policy

Your privacy matters. This policy explains what we collect, why we collect it, and how we safeguard it.

Last updated: October 30, 2025

1) Information We Collect

We collect information that you voluntarily provide via our contact form or email, including your name, email address, phone (optional), project details, and any links you share.

  • Contact Form Data: Name, email, phone (optional), project type, budget, timeline, and message.
  • Operational Metadata: Basic server logs (e.g., IP address, user agent) for security and anti-spam diagnostics.

2) How We Use Information

  • To respond to inquiries and provide quotes.
  • To schedule consultations and manage projects.
  • To maintain site reliability and protect against abuse and spam.

3) Legal Bases (EU/EEA/UK)

  • Contractual necessity: Responding to your request and preparing proposals.
  • Legitimate interests: Security, spam prevention, and service improvement.
  • Consent: When you explicitly agree to be contacted via the form.

4) Sharing & Disclosure

We do not sell your personal information. We share it only as needed to operate our business or comply with the law, e.g., with hosting/analytics vendors or when legally required.

5) Data Retention

We retain inquiry data for a reasonable period to follow up on requests and maintain records. You may request deletion at any time (see “Your Rights” below).

6) Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure, but we strive for best practice.

7) Your Rights

  • Access/Correction/Deletion: Contact us to access, update, or delete your data.
  • Opt-out: You can withdraw consent to be contacted at any time.
  • EEA/UK: Additional rights (e.g., portability, restriction, objection) may apply.

8) Children’s Privacy

Our site is intended for business audiences and is not directed to children under 13. We don’t knowingly collect data from children.

9) International Transfers

Data may be processed in the United States. Where required, we implement appropriate safeguards for cross-border transfers.

10) Contact

Questions or requests? Email us at donald@solarsoftmedia.com or use our contact form.

11) Changes to This Policy

We may update this policy from time to time. Material changes will be reflected by an updated “Last updated” date and, when appropriate, additional notice.